- Lawnmower will not start
- Fuse in mains plug blown/faulty --> Check fuse in mains plug and replace fuse if necessary
- Loose connection in switch box --> Check the connection within the switch box on the handlebars
- Internal Wiring fault --> Contact us ( aftersales@genpower.co.uk)
- Lawnmower functions intermittently
- Internal Wiring fault --> Contact us ( aftersales@genpower.co.uk)
- Lawnmower does not cut grass cleanly/or motor labours
- Cutting blade is blunt --> Turn the unit upside down to check the blade edge connection. If blunt, take to a specialist to sharpen or replace the blade
- Cutting height is incorrect --> Adjust cutting height to suit grass length
- Possible clogging underneath --> Turn machine upside down to check for built-up grass clippings around the blade and grass discharge chute
- Blade Fitted upside down --> Remove and refit blade correctly
- Excessive noise/ Vibration
- Blade nut/ bolt loose --> Turn unit upside down and tighten nut/bolt.
- Blade Damaged/bent --> Check blade condition, replace if necessary
If you need any assistance, our dedicated aftersales team is here to help. We are available on 01646 687 880 or send us an email to aftersales@genpower.co.uk.
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